kitchencraftsindia.com is a website owned by Siddharth Enterprises, a registered proprietary firm. Wherever the term 'Kitchen Crafts' or 'kitchencraftsindia.com' is used it refers to Siddharth Enterprises. Kitchen Crafts provides the services through www.kitchencraftsindia.com ('Website' or 'Site'). At Kitchen Crafts, we are highly committed to the privacy of your data and information and in providing excellent service to all of our customers and visitors of the website. We have prepared this Data Protection and Privacy Policy ("Policy") to inform you of the privacy principles that govern this website.

Unless restricted by applicable law, you agree that all your personal information collected by Kitchen Crafts through the Website may be used and disclosed as set out in this Policy.

You are advised to read this Policy carefully. By accessing the services provided by kitchencraftsindia.com you agree to the collection and use of your data by kitchencraftsindia.com and certain authorized third party service providers in the manner provided in this Policy. If you do not agree with this Policy, please do not use the website.

What is covered in this Policy?

This Policy covers how Kitchen Crafts treats personal information that Kitchen Crafts collects and receives, including information related to your past use of the website products and services.

When you register for our service, we would require your personal information that is personally identifiable like your name, contact number, email address and other information that is not otherwise publicly available and is essentially required for registering and receiving services from us.

Kitchen Crafts is not responsible for any acts, deeds or things done or committed by any person not being directly employed by Kitchen Crafts. In addition, certain Kitchencraftsindia.com associated/partner companies have their own privacy statements which can be viewed by clicking on their respective links.


Privacy – Our Commitment

At Kitchen Crafts, we are extremely committed to protect your privacy. We would like you to feel confident about us, use our services freely and recommend our services to your friends and family.

We guarantee that we will not rent and sell your personal information to third parties (except as stated in this Policy) without your consent. In the day to day operations, we will provide your information to our partners who will assist in providing our services. Your comfort, trust and confidence are of paramount importance to us.


What Information is collected from you.

User Information

Kitchen Crafts collects the details provided by you (email address, name, phone number and address) together with information we learn about you from your use of our service and your visits to our Site. We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing feedback forms.


Who collects the information?

We collect personal information about you as part of the registration process, which is voluntary. Other means of collecting personal information is through some contests, online events, surveys etc.
We collect anonymous information like traffic information and hardware information when you visit our Site.

Kitchen Crafts understands the importance of protecting children's privacy, especially in an online environment. Our sites are not intentionally designed for or directed at children 18 years of age or younger. It is our policy never to knowingly collect or maintain information about anyone under the age of 18.


Information Usage

We use your personal information to allow us to process your request for quotation, to process any orders that you may make for any products or services displayed on the Website, provide you with improved services, contact you when it is needed by telephone, facsimile and e-mail, and to advise you of products and services which may be of interest to you, inviting you to be a participant or a respondent to an online event that is hosted on Kitchencraftsindia.com. Further, the relevant information is used by Kitchen Crafts to

  1. to communicate with you on any matter relating to the delivery and installation of your product; and
  2. to communicate the details of any orders / processing of any orders placed by you relating to products displayed on the Website.

Kitchen Crafts may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the Website, our products and services and may provide such Aggregate information to third parties on an aggregate basis. These statistics will not include information that can be used to identify any individual customer.

Kitchen Crafts may organize contests and surveys and the information collected during these events may be used by Kitchen Crafts to improve your overall customer experience. The information will only be shared with third parties on an aggregate basis.
[For the purposes of this Policy, "Aggregate information" shall mean and include information that is recorded about users and collected into groups so that it no longer reflects or references an individually identifiable user. Such information does not identify you individually.] Personal data collected by the Website may be transferred to other sites of Kitchen Crafts where it is necessary to meet the purpose for which you have submitted the information. By submitting data on this Website, you are providing explicit consent to transmission of data collected on the Website.

We use anonymous information like traffic and other data to provide us with information to recognize the access privileges to our Site, track your participation in any of the events, providing you with better content and advertisements, help diagnose the problems with our Site and for the purposes detailed in the Policy.


Information Sharing and Disclosures

User Information

We do not rent, sell or share your personal information to third parties -
  • Unless we have permission from you,
  • Unless we have to provide products and services that are requested by you,
  • Unless we have to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person or organization or property or asset or rights of the Website from unauthorized use or misuse of the Website, violations of Kitchencraftsindia.com terms and conditions or to defend against legal claims/proceedings
    Unless upon occurrence of special circumstances detailed hereunder -
    1. to respond to subpoenas, court orders, judicial proceedings, or other legal processes;
    2. to enforce the terms of the Website User Terms and Conditions or the terms of this Policy;
    3. to respond to claims that any photo, text, or other material violates the rights of third parties; or iv. to protect the rights, property, or personal safety of Kitchen Crafts, its users, or the general public.


Policy Compliance

Kitchencraftsindia.com regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or Kitchencraftsindia.com's treatment of personal information by contacting us through this Website or by e-mailing to us at Kitchencrafts.in@gmail.com. When we receive complaints at this address, it is Kitchencraftsindia.com's policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities to resolve any complaints regarding the transfer of personal data that cannot be resolved between Kitchencraftsindia.com and an individual.


Disputes

Any dispute, controversy or claim directly or indirectly caused by, arising out of or relating to this Policy will be governed by the laws of India and will be referred to confidential, mandatory and binding arbitration in Indore, India. The arbitration will be conducted on an expedited basis before a single arbitrator appointed by Kitchen Crafts in accordance with the provisions of the Indian Arbitration and Conciliation Act, 1996. The arbitrator's award shall be substantiated in writing and will be final and binding on you and Kitchen Crafts. Subject to the above, you agree to submit yourself to the exclusive jurisdiction of the Courts in Indore, India.


Your Choices

By submitting your information, you consent to the use of that information as set out in this Policy. We welcome your views on this Website and the Policy. However, submitting personally identifiable information is entirely voluntary. You are not required to register or log in with us in order to browse our Site. Please note that we offer some services only to visitors who do ask for quote.

You may opt-in or opt-out of any marketing / promotional / newsletters mailings. Kitchencraftsindia.com reserves the right to send you certain service related communication. If we plan to use your personally identifiable information for any commercial purposes, we will notify you at the time we collect that information and allow you to opt-out of having your information used for those purposes.